We're in this business to help other small businesses grow and move forward. It's as simple as that. We're driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them. There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for YOUR business needs.
From the desk of Seán McGuire, Managing Director of Aniar IT Services
Dear Business Owner,
Hello, my name is Seán McGuire, Managing Director of Aniar IT Services. We've been serving the Connaught area since 2003. As a business owner, I feel a lot of similar pain points as you. Just like you, I know how much of a hassle it can be dealing with IT troubles. It's expensive, it's time consuming, and it's extremely frustrating. You pay your employees to work, but if their workstations aren't working or the server is unreachable, they can't do their jobs.Did you know that most of the day-to-day IT issues you experience can be resolved with just a little proactive maintenance?
As a business owner, I know how critcal your IT infrastructure is in today's environment and especially the importance of your data. When engaging with Aniar, that is always our first priority. No matter the disaster, give us a backup and we will get you back up and running. I have seen on many occasions, companies coming to us after a disaster has occurred as their supposed "IT guy" has not had the systems in place to make sure the company was protected. In several cases, the "IT guy" has tried to convince the client it was their fault, somebody else's fault, a new virus but never their fault. I can guarantee that we have never seen a data loss from any of our Managed Clients in over 14 years of business. A review of client backups is the first thing we do every morning in Aniar.
Would you employ an unqualfied or inexperienced electrician, doctor, solicitor, builder, acountant etc.. Many businesses are quite happy to leave their critical IT systems in the hands of a guy who knows a bit about IT and I really have seen this crash and burn.
What do we mean by Enterprise Level IT Support?
Larger companies can employ ther own in-house IT who can be proactive, can set up monitoring systems, who are there when you need them. I know this because I performed this role for years. Most small companies could not afford to have someone in this position - Aniar can do this for you by giving you access to qulified and experienced engineers, using state of the art monitoring and maintenance systems and giving you guaranteed response times.
As we ony charge a fraction of having your own IT guy, we do have to be proactive dealing with issues early before they become major problems.If you don't see us onsite and/or don't have to call, that is us doing our job!
We are constantly developing our IT support product. We use industry leading products and our own in-house developed tools that I am 100% certain allow us to give the best IT support available.
At a glance, I can tell you whether your backups are successful, whether all your machines are up to date in terms of windows updates and a lot of common third party software, whether your security is up to date and working, any resource issues. This allows me to go to sleep at night knowing your business is safe!
I have worked in IT for a long time and know that the team of engineers here would compete with the country's best IT support guys. They are experienced, qualified, knowledgable, easy to deal with and per the company ethos will always go the extra mile to make sure the customer is happy.
We strongly believe that using Aniar as your outsourced IT suport company is and should be a long term partnership. We give the best solutions for the company and in no way are trying to make a quick buck (another thing I come across regularly)
If you are reading this letter, then you possibly are looking at outsourcing IT for the first time or are not happy with your current IT provider. If you are looking for a company that cares about your business, then you have come to the right place.
To all our existing loyal customers, of whom there are many, it is a pleasure working with you and to all our potential new customers, I look forward to being able to help your business.