094 90 48200     Get SUPPORT

Aniar IT Services Blog

Tip of the Week: Avoiding Scams

Tip of the Week: Avoiding Scams

Uh oh. One of your employees sat down at their workstation and was presented with a pop-up telling them that Microsoft has detected a fatal issue with their workstation, and if they don’t let someone remote in to fix it, all of their data will be lost. This could be a serious problem… especially if your employee falls for this scam and lets in a threat.

Tech support scams are not an uncommon thing, blending social engineering and phishing together to deliver the desired result to a scammer. For our tip, we’ll discuss how to identify and avoid these scams and deprive a scammer of that result.

A Global Problem
Make no mistake, these scams are an issue all around the world. While the impact is felt the greatest in the United States, China, and India, scammers clearly don’t discriminate by region.

However, there’s another layer to the issue of tech support scams.

There is an intense level of competition in India for employment opportunities, especially among the generation who should now be entering the workforce. For some reference as to how intense this competition is, 2016 saw a state-owned bank receive over one and a half million applications for just 1,500 open positions. This makes it not uncommon for many job applicants to be grossly overqualified for the position they are seeking, recipients of a master’s degree in business administration often applying to be a street sweeper. Naturally, this provides ample motivation for the populace to take any job that presents itself - even if it is at the expense of another.

Many call centers in India will take full, unabashed advantage of this, hiring young job-seekers through a convoluted and secretive process - sometimes not even informing the applicant who they are actually working for. This process can also cost the applicant a not-insignificant sum, as they are often charged for these interviews and trainings. Once the training is complete, an applicant leaves with a start date.

However, these jobs are often not what is expected. Instead of working in customer service, these youths are tasked with initiating a scam. They will call a target, deliver their “pitch,” and transfer the primed caller to a senior scammer who seals the deal. However, despite abysmal pay for being involved in these scams and the emotional burden placed on them by interacting with their often-helpless and terrified targets, many of these scammers find that scams are, again, one of the few effective ways to make money. As a result, many of these young scammers - effectively exploited themselves - end up embracing their role, working to get as big a piece of the pie as possible.

Thwarting These Attempts
Of course, while those on the other end of the line may not be in a great position themselves, you want to make sure that their efforts to scam you are ultimately wasted. To accomplish this outcome, it is important to remember a few key warning signs.

  • Don’t Call Us, We’ll Call You - The first thing to remember is that, if a Microsoft representative suddenly calls you without warning, they probably aren’t actually with Microsoft. You should even take your caller ID with a grain of salt, as that can be spoofed to look official enough to trust.
  • Weak Link in the Chain - Links are another favorite weapon of scammers, as they can be shared in an email to direct a user to a website filled with fake warning pop-ups. Avoid clicking on these links, and if you are presented with an alert screen, restart your computer. Scammers will also work to ensure that they reach the top results of search engines through sponsored ads to attract those legitimately looking for help. These links should be avoided as well. Google has made serious efforts to not allow scammers to run Remote IT Support ads, but it hasn’t stopped everything yet.
  • Remain in Control - Unless you are absolutely sure that a third party is trustworthy, never give up control of your computer. Otherwise, you could hand precious data over to a scammer or otherwise land yourself in hot water.

The Better Method
Of course, if you enlist the services of Aniar IT Services, a fair amount of these points become moot, as you will have access to an experienced team of trustworthy IT professionals who have your business’ interests at heart. For more information, give us a call at 094 90 48200 .

Have you ever encountered a scam like this before? Tell us about it in the comments!

Budgeting for IT Can Benefit Your Business’ Bottom...
What Virtual Assistant Is Right for You?
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Thursday, January 17 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Technology Best Practices Privacy User Tips Tech Term Google Cloud Business Computing Data Backup Email Microsoft Data Data Recovery Network Security Innovation Hardware Mobile Devices Hackers Malware Smartphone Internet VoIP Cloud Computing Communication Browser Hosted Solutions Backup Business Android IT Services Windows 10 Managed IT Services Workplace Tips Artificial Intelligence How To Communications Network Smartphones IT Support Router Internet of Things Small Business Chrome Cybersecurity Outsourced IT Information Windows Office 365 Efficiency Business Continuity Saving Money Collaboration Business Management Spam Word Cybercrime Computer Productivity Software Computers Applications BDR Server Miscellaneous Managed Service Vulnerability Data Protection Mobile Device Management Holiday Two-factor Authentication Ransomware Mobile Device Facebook Passwords Connectivity Money Settings Data Security Gadgets Business Intelligence Human Resources Update Data Storage Infrastructure Content Management Keyboard Website Botnet Virtual Assistant VPN Disaster Recovery Windows 7 Spam Blocking Password Managed IT services Blockchain Upgrade Bring Your Own Device Automation Save Money Social Media Redundancy Paperless Office Voice over Internet Protocol Telephone Systems Operating System IT Management Social Engineering App BYOD Avoiding Downtime Telephone System Wi-Fi Identity Theft Phishing Google Drive Comparison Machine Learning IT Plan Remote Monitoring Google Docs Apps Law Enforcement Software as a Service OneNote Sports Access Control Telephony CES Virtualization Unsupported Software Managed IT Microsoft Office Fraud Encryption Scam Networking Shortcuts Windows Server 2008 Remote Worker Authentication Microchip Computer Fan Cache HBO Big Data Data loss Practices Software Tips eWaste Thought Leadership Telecommuting Amazon Document Management Camera Enterprise Content Management Mobility Staff Computer Care Wiring Bandwidth Skype Search Engine FENG Wireless Internet Outlook Government Cortana Alert Charger Hosted Computing Legal Travel Remote Work Amazon Web Services Accountants Nanotechnology Tools Password Management Work/Life Balance Social Patch Management Firewall Password Manager Start Menu Servers Bing HIPAA USB Frequently Asked Questions Recovery MSP Wireless Charging Inventory Solid State Drive Criminal Meetings Sync Entertainment Multi-Factor Security Warranty Business Mangement Smart Tech NIST Millennials Vendor Downtime Digital Signature WiFi Unified Threat Management Windows 10s HVAC Help Desk Electronic Medical Records Wire Excel File Sharing Screen Mirroring Google Apps Printer Audit Physical Security Addiction Augmented Reality Employer-Employee Relationship Online Shopping Gmail Value Cryptocurrency Workforce Display Root Cause Analysis Credit Cards PDF Flash Mobile Computing Private Cloud Specifications Data Management Tip of the week Training Cast Workers YouTube Hacker Trending Mouse The Internet of Things Evernote Cleaning Public Cloud Recycling Devices Safe Mode Security Cameras HaaS Smart Office Competition Search Customer Relationship Management Company Culture IP Address Smartwatch Users Emergency CrashOverride Customer Service Managing Stress Mobile Office Domains Printers Wireless Managed Service Provider Windows 10 Twitter Public Speaking Hiring/Firing Presentation Lithium-ion battery Fun Compliance Wireless Technology 5G Tech Support Safety IBM Marketing Regulation Productivity Hard Drives Budget Quick Tips